Call Center Technical Support [audio]
The Call Center Technical Support test is intended for telephone based PC support technicians who help callers with technical issues. This test covers issues pertaining to Hardware, Windows, Difficult Users, Printing, and the Internet.
A non-audio version of this test is also available: Call Center Technical Support.
|Number of questions||19|
|Test format||Multiple-Choice - Audio|
|Time to complete||Varies by skill|
|Topics covered||Difficult User Issues
General Windows Issues
|Tasks tested||A Know It All
Duplicate Web Pages
Starting Internet Explorer
Unable to Print
|Supported languages||🇺🇸 English (en_US)