Business Etiquette Assessment

  • $10.00

The Business Etiquette assessment addresses questions with regards to appropriate manners and behaviors in the workplace as well as professional environments. It is appropriate to administer the assessment to any applicant, from entry level to executive level, that is required to know appropriate business behaviors. Because business etiquette greatly affects an individual's career prospects as well as a company's reputation, this assessment is useful for both the assessment taker and the administrator. Topics covered in the assessment include Client Etiquette, Effective Communication, Professional Appearance, Social Communication, Telephone Etiquette, Office Ethics, and Professional Correspondence.

Assessments for Customer Service Mindset Survey, Sexual Harassment, and Human Resource Basics are also available.

Number of questions 37
Test format Multiple-Choice
Time to complete Varies by skill
Topics covered Client Etiquette
Effective Communication
Office Ethics
Professional Appearance
Professional Correspondence
Social Communication
Telephone Etiquette
Tasks tested Answering Invasive Questions
Applicable Rules and Policies
Being an Effective Supervisor
Business Communication
Caller on Hold
Casual Wear
Confidentiality Ethics
Dressing for Business
E-mail Composition
Email Etiquette
Give a Compliment
Greeting with Etiquette
Handling Conflict
Handling Disabilities
Interpreting Body Language
Introducing People
Keeping an Appointment
Leaving Good Phone Messages
Making Conversations
Making Proper Communication
Making Small Talk
Managing Conflict
Office Manners
Office Visit
Personal Information
Problems at Home
Proper Internet Usage
Shaking Hands
Telephone Courtesy
Writing Letters
Supported languages ๐Ÿ‡บ๐Ÿ‡ธ English (en_US)