Microsoft Office 2013 Help Desk Assessment

  • $10.00


This Microsoft Office 2013 Help Desk assessment is specifically for those in a help desk environment that will be supporting customers and clients who are using the Microsoft Office 2013 software. The assessment covers technical and practical problems that Microsoft Office 2013 users may face while utilizing Microsoft Office. Test questions pertain to the 2013 versions of Excel, Outlook, PowerPoint, and Word. There are additionally questions on managing files and general Office knowledge. This assessment is appropriate for new and experienced Microsoft Office technicians that are well-versed with the 2013 features.

Additional Help Desk assessments are available.

Number of questions 42
Test format Multiple-Choice
Time to complete Varies by skill
Topics covered Excel 2013
Managing Files
Office 2013
Outlook 2013
PowerPoint 2013
Word 2013
Tasks tested 3-D Reference
Blind Carbon Copy Field
Cell References
Clip Art
Color Format Cells
Compatibility
Customizing the Ribbon
Default Font in Word
Default Save Location
Emailing from Word
Enable Editing
Excel AutoFilter
Excel Function
File Compatibility
File Recovery
Filename Extensions
Finding Templates
Header/Footer
Import Templates
Importing a File into PowerPoint
Insert Cells
Locate a File
Looking for Files
Missing Ribbon
Modifying Templates
Open a Blank Document
Out of Office Message
Presenter View
Printing Borders
Quick Access Toolbar
Recalling Email Messages
Restoring Archives
Save Locations
Search for Data
Sharing Calendars
Sharing Presentations
Sharing Remotely
Slide Changes
Slideshow Variation
Text Moving to Next Page
Updated Date/Time
Working with Large Worksheets
Supported languages ๐Ÿ‡บ๐Ÿ‡ธ English (en_US)