Performance Indicator Assessment: Customer Service, Retention, Sales Assessment
The Performance Indicator Assessment: Customer Service, Retention, Sales measures whether the assessment taker will engage in behaviors that enhance a customer's experience and satisfaction; is likely to stay with an organization; and/or engages in behaviors that lead to successful sales performance. This assessment can be used across industries.
Please note that this assessment contains biodata and may not be appropriate for use in all markets/countries. Biodata contains self-report questions about the assessment taker's education and work history. Please consult with your HR/Legal team prior to use to ensure compliance and appropriateness.
|Number of questions||71|
|Time to complete||Varies by skill|
|Topics covered||Customer Service
|Supported languages||🇺🇸 English (en_US)|