Call Center U.S. Geographical Locations Assessment
The Call Center U.S. Geographic Locations assessment is designed to identify the assessment taker's knowledge of the location of major U.S. cities by state. While some of the cities within the assessment are state capitals, many cities that are included were due to their respectively high populations and, hence, the greater likelihood that the assessment taker may experience these locations on the job. Note that some of the cities mentioned denote names of cities that occur in more than one state, the assessment taker should assume that the largest of those cities location is requested.
Assessments for Call Center U.S. State Abbreviations, and Call Center World Geography are also available.
|Number of questions||34|
|Time to complete||Varies by skill|
|Topics covered||Identifying Geographical Locations
|Tasks tested||Correlating City and State
|Supported languages||🇺🇸 English (en_US)